Airports & Airlines
As passenger growth continues to increase year after year, airports and airlines are faced with many challenges. In order to accommodate these increasing volumes most operations are looking to expand their infrastructure or modernize legacy systems. Such projects aim to improve the passenger experience while also improving operational metrics such as on-time departures and miss bag ratios. Other priorities often include, improving passenger safety, airport security, and improving Information Technology (IT) and Operational Technology (OT) resiliency and cyber-security.
Brock Solutions is playing a critical role addressing these challenges for both bags and passengers for outbound, transfer, and inbound operations, including overarching enterprise data warehousing and analytics.
How are we different?
We really stand out.
Brock Solutions is one of the few companies that understands real-time software systems in both Information Technology (IT) and Operational Technology (OT) disciplines. We provide flexible and customized end-to-end baggage tracking and automation solutions. Our partnership approach to client relations is critical to our process and helps us to understand each client’s unique issues and requirements. Our extensive domain expertise and construction management roots have helped us implement the right solutions on-time, and on-budget at hundreds of airports world wide.
Problems We’re Solving
with over 30 years of experience
Enterprise Bag & Passenger Analytics
Baggage Tracking & Automation Control
Baggage Reconciliation & Recovery
Passenger Bag Check-In
Weight & Balance Automation
Boarding Pass Validation & Security Queue Management
Border/Customs baggage pre-clearance
Real-time Gate Departure Decisions
Mobile & Web Passenger Notificaitons
Read more about our solutions
At JetBlue, we’re proud to call Brock Solutions our Business Partner for furthering our mission of ‘Bringing Humanity Back to Air Travel’ with their products, services, and expertise to support our top-tier industry baggage tracking and performance to benefit our Customers and Crewmembers.
Director Airports Effectiveness, JetBlue Airways
From the outset Brock Solutions have been a fantastic technology partner to work with. They have demonstrated consistently high levels of technology and project implementation skills. This project was a great example of true team delivery with daa IT, Dublin Airport Baggage Operations and Brock Solutions working closely together to deliver a high-quality solution on time and within budget without and adverse impact to the Dublin Airport baggage operation. Brock Solutions have proven themselves to be a flexible, innovative technology company and I look forward to continuing to build on this new , exciting platform for baggage systems management.
VP PMO daa IT, Dublin Airport Authority