Airports & Airlines

As passenger growth continues to increase year after year, airports and airlines are faced with many challenges. In order to accommodate these increasing volumes most operations are looking to expand their infrastructure or modernize legacy systems. Such projects aim to improve the passenger experience while also improving operational metrics such as on-time departures and miss bag ratios. Other priorities often include, improving passenger safety, airport security, and improving Information Technology (IT) and Operational Technology (OT) resiliency and cyber-security.

Brock Solutions is playing a critical role addressing these challenges for both bags and passengers for outbound, transfer, and inbound operations, including overarching enterprise data warehousing and analytics.

How are we different?

We really stand out.

Brock Solutions is one of the few companies that understands real-time software systems in both Information Technology (IT) and Operational Technology (OT) disciplines. We provide flexible and customized end-to-end baggage tracking and automation solutions. Our partnership approach to client relations is critical to our process and helps us to understand each client’s unique issues and requirements. Our extensive domain expertise and construction management roots have helped us implement the right solutions on-time, and on-budget at hundreds of airports world wide.

Problems We’re Solving

with over 30 years of experience

Recipe & Batch Management

Enterprise Bag & Passenger Analytics

Product Data Management & Product Lifecycle Management

Message Routing

Regulatory Compliance

Data Visualization

Energy Management

Baggage Sortation/HLC

Quality Management

Cargo Tracking


Baggage Tracking & Automation Control

Performance Management

Baggage Reconciliation & Recovery

Quality Management

Passenger Bag Check-In

Quality Management

Weight & Balance Automation

Controls Management

Boarding Pass Validation & Security Queue Management

Quality Management

Border/Customs baggage pre-clearance

Quality Management

Real-time Gate Departure Decisions

Quality Management

Mobile & Web Passenger Notificaitons

At JetBlue, we’re proud to call Brock Solutions our Business Partner for furthering our mission of ‘Bringing Humanity Back to Air Travel’ with their products, services, and expertise to support our top-tier industry baggage tracking and performance to benefit our Customers and Crewmembers.

JetBlue Airways logo
Robert Martinelli
Director Airports Effectiveness, JetBlue Airways

From the outset Brock Solutions have been a fantastic technology partner to work with. They have demonstrated consistently high levels of technology and project implementation skills. This project was a great example of true team delivery with daa IT, Dublin Airport Baggage Operations and Brock Solutions working closely together to deliver a high-quality solution on time and within budget without and adverse impact to the Dublin Airport baggage operation. Brock Solutions have proven themselves to be a flexible, innovative technology company and I look forward to continuing to build on this new , exciting platform for baggage systems management.

Francess O’Brien
VP PMO daa IT, Dublin Airport Authority

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