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Boarding Process Management.

Brock Solutions’ passenger departure management system, SmartGate, provides automated preflight seat assignment, standby processing, and upgrade management functionality. SmartGate also simplifies and tracks the overall boarding process and provides gate agents with real-time passenger information which allows airlines to make informed decisions about the boarding process.

SmartGate can also be used by airline agents to deboard an individual passenger or an entire flight as needed.

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For Airlines

SmartGate can reduce the gate staff by up to 1 FTE per flight, improve the On Time Performance by 20% by making informed decisions about when to close the flight.

System Integration

Monitor the Boarding Process in Real-Time

SmartGate provides a real-time overview of the boarding process for gate agents, allowing them to identify issues before they affect the flight’s departure time.

System Integration

Airline Customizations

SmartGate can be customized to accommodate any airline’s specific preflight procedures, including seat assignment, upgrades and priority boarding rules, and standby passenger processing.

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You might also be interested in SmartPass, our Passenger Monitoring and Boarding Pass Validation solution.

SmartSuite Enterprise is a cloud based solution

Passenger Monitoring and Boarding Pass Validation

More on Passenger Monitoring & Processing

Providing new technologies for passenger monitoring and processing, as well as innovative solutions like touchless check-in and boarding, can improve on-time performance, reduce costs, and increase overall passenger confidence and satisfaction.  We have provided passenger monitoring solutions for some of the largest airports in North America, as well as for government agencies like the Canadian Air Transport Security Authority (CATSA).  

Read more about our Passenger Process Automation modules:

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