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Dynamic Passenger Notifications.

SmartNotify collects real-time information about flight status changes, gate changes, bag status information, and exception data from a variety of airline and airport systems, and delivers it to airline external messaging systems for delivery to passengers on mobile and web-enabled devices.

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For Airlines

Create a touchless experience by directly communicating baggage and flight information to the passenger. Improve your passenger experience while reducing BSO staffing costs by 70%.

System Integration

Personalized Micro-Site

Allow your passengers to get a clear, detailed list of their baggage transactions on this optional micro-site hosted by Brock Solutions.

System Integration

Airline Website and Mobile Integration

Integrate with existing airline websites and mobile apps to provide customer-facing baggage events, allowing the airline to present a detailed history of each customer’s baggage.

System Integration

Recovery Integration

Allow customers to create baggage recovery claim files (AHLs) in the event of mishandling.

You may also be interested in SmartBag, one of our Baggage Processing & Tracking solutions

SmartSuite Enterprise is a cloud based solution

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More on Passenger Monitoring & Processing

Providing new technologies for passenger monitoring and processing, as well as innovative solutions like touchless check-in and boarding, can improve on-time performance, reduce costs, and increase overall passenger confidence and satisfaction.  We have provided passenger monitoring solutions for some of the largest airports in North America, as well as for government agencies like the Canadian Air Transport Security Authority (CATSA).  

Read more about our Passenger Process Automation modules:

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Smart Solutions

What Is SmartSuite? Simple Solutions that inspire meaningful change
Airports Baggage Handling Systems, Bag Drop Solutions, BRS, and more
Airlines Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

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Touchless Passenger Monitoring & Processing
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