SmartNotify
Dynamic Passenger Notifications.
SmartNotify collects real-time information about flight status changes, gate changes, bag status information, and exception data from a variety of airline and airport systems, and delivers it to airline external messaging systems for delivery to passengers on mobile and web-enabled devices.
For Airlines
Create a touchless experience by directly communicating baggage and flight information to the passenger. Improve your passenger experience while reducing BSO staffing costs by 70%.
Personalized Micro-Site
Allow your passengers to get a clear, detailed list of their baggage transactions on this optional micro-site hosted by Brock Solutions.
Airline Website and Mobile Integration
Integrate with existing airline websites and mobile apps to provide customer-facing baggage events, allowing the airline to present a detailed history of each customer’s baggage.
Recovery Integration
Allow customers to create baggage recovery claim files (AHLs) in the event of mishandling.
You may also be interested in SmartBag, one of our Baggage Processing & Tracking solutions
▼
▶
The More You Scan, The More You Know
More on Passenger Monitoring & Processing
Providing new technologies for passenger monitoring and processing, as well as innovative solutions like touchless check-in and boarding, can improve on-time performance, reduce costs, and increase overall passenger confidence and satisfaction. We have provided passenger monitoring solutions for some of the largest airports in North America, as well as for government agencies like the Canadian Air Transport Security Authority (CATSA).
Read more about our Passenger Process Automation modules:
SmartPass
SmartClear
SmartGate
SmartNotify