Create a touchless experience by directly communicating baggage and flight information to the passenger. Improve your passenger experience while reducing BSO staffing costs by 70%.
Allow your passengers to get a clear, detailed list of their baggage transactions on this optional micro-site hosted by Brock Solutions.
Airline Website and Mobile Integration
Integrate with existing airline websites and mobile apps to provide customer-facing baggage events, allowing the airline to present a detailed history of each customer’s baggage.
Allow customers to create baggage recovery claim files (AHLs) in the event of mishandling.
More on Passenger Monitoring & Processing
Providing new technologies for passenger monitoring and processing, as well as innovative solutions like touchless check-in and boarding, can improve on-time performance, reduce costs, and increase overall passenger confidence and satisfaction. We have provided passenger monitoring solutions for some of the largest airports in North America, as well as for government agencies like the Canadian Air Transport Security Authority (CATSA).
Read more about our Passenger Process Automation modules: