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Passenger Monitoring and Boarding Pass Validation.

SmartPass validates boarding passes and tracks passengers throughout their airport journey to provide airports and airlines with passenger flow information, allowing them to identify congestion in queuing areas and supporting processes such as International-to-Domestic (ITD) transfers. Security screening is improved by validating boarding passes quickly and efficiently using touchless.

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For Airports & Airlines

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For Airlines

Take a more proactive approach to On Time Departure by collecting the last known location of passengers and the current airport wait times to make more informed departure decisions.

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For Airports

Enables touchless processes and contact tracing.


Measure checkpoint wait times and share with stakeholders and passengers. 

System Integration

Wait Time Calculation

Calculate wait times and adjust staffing requirements in real-time as needed. Wait times can also be shared with passengers, allowing them to make informed decisions about which queue to enter.

System Integration

Unlimited Scanning

An unlimited number of additional scan points can be added to SmartPass as needed, ensuring that passenger boarding passes can be scanned anywhere in the airport.

System Integration

Biometric Validation

SmartPass can be linked with biometric validation solutions at security checkpoints, eliminating the need for physical passenger boarding pass scans.

Did You Know?

With SmartSuite Enterprise you can have a consolidated real-time view of all your data regardless of the source or vendor. SmartSuite is compatible with any existing system you are currently using.

SmartSuite Enterprise is a cloud based solution
SmartSuite Enterprise is a web based solution accessible on any device
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See Everything,

on a single pane of glass

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More on Passenger Monitoring & Processing

Providing new technologies for passenger monitoring and processing, as well as innovative solutions like touchless check-in and boarding, can improve on-time performance, reduce costs, and increase overall passenger confidence and satisfaction.  We have provided passenger monitoring solutions for some of the largest airports in North America, as well as for government agencies like the Canadian Air Transport Security Authority (CATSA).  

Read more about our Passenger Process Automation modules:

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