Providing business value & world-class real-time technology to airports & airlines for over 30 years.

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Airports & Airlines

Brock Solutions is one of the largest independent BHS controls integrators in the world.

Whether you have a brown-field or green-field baggage project or are looking to simply ‘sweat your assets’ we specialize in BHS controls and BHS sortation to all the major BHS OEMs.

Our Approach

We solve business problems by applying cutting-edge technologies that are powerful enough for the demands of today and flexible enough for whatever tomorrow brings. 

Our solutions provide measurable business value to airports, airlines, and their stakeholders.

We Can Help

If you’re in need of Baggage or Passenger solutions, be it in Enterprise-wide management, interline management, Sortation systems, or controls replacement, we can help.

Focused on customer outcomes

Reduce Operating Costs

Make technology drive business value

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Centralize Real-Time Operational Data

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Drive Productivity & Performance

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Do more with less, through automation

Airlines

Lost Bag Airport

Lost Baggage Claim 

MILLION

annual savings

Airports

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Messaging 

THOUSAND

annual savings

Airlines

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Closeout time

MINUTES

per turn improvement

Reduce Labour & Manual Tasks

Automate repeatable processes

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Automation tools & visibility to maximize assets

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Real-time data to inform resource decisions

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Sort makeup optimization

Airlines

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BHS make up optimization

MILLION

annual savings

Airports

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Interline handling

%

REDUCTION

in transfer time

Airlines

Baggage Sortation Industry

BRS

24% REDUCTION

in calls to BSO

40% DECREASE

in baggage claims (MBR)

Extending the Life of Existing Systems

Defer capital investment

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Sweat your Assets

Airlines

%

LESS BAGS

at manual encode

Airports

%

IMPROVEMENT

in sort capacity above design

Airlines

50% LESS BAGS

at manual encode

$1M monthly savings

Quick-to-Value

Quickly implement solutions that add business value

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Flexible solutions that can add value quickly to a changing market

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Operational Intelligence / Analytics

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Leverage Cloud technology

Airlines

Baggage Sortation Industry

Cloud BRS

WEEKS

to production

Airports

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RFID

WEEKS

concept to production

Airlines

Baggage Sortation Industry

Touchless kiosk

WEEKS

to production

We excel in complex retrofit, recontrol, and new development projects with zero unplanned downtime.

We are the Baggage Handling System (BHS) experts at these major airports, and more.

San Francisco International Airport

John F. Kennedy International Airport

Toronto Pearson International Airport

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Dublin International Airport

Sydney International Airport

San Francisco International Airport

John F. Kennedy International Airport

Sydney International Airport

Toronto Pearson International Airport

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Dublin International Airport

United Airlines’ Journey Working with Brock

Solutions to Inspire Operations

Brock Solutions’ SmartSuite supports operations at some of the largest and busiest airports in the world.

San Francisco, JFK, Dublin, Sydney, Toronto and many more all choose Brock Solutions as their BHS controls specialist, whilst airlines such as Air Canada, British Airways, Aer Lingus, Emirates and Qantas leverage SmartSuite solutions to help enhance their baggage and passenger operations.

SmartSuite Enterprise presents a consolidated, real-time view of both the baggage and passenger operation. This single pane of glass into the operation is invaluable to evaluate the operational performance in a consistent way, provide transparency to the stakeholders, and provide a means to handle IROPS in a real-time and fact based way.

We solve business problems by providing Powerful Systems that are Simple to use and Inspire Meaningful Change

Explore our SmartSuite solutions or contact us to see how we can help drive your business transformation.

SmartSuite Enterprise is a cloud based solution
SmartSuite Enterprise is a web based solution accessible on any device
SmartSuite Enterprise Logo Red

Eliminate Blind Spots in Your Baggage Operations

Smart Solutions

What Is SmartSuite?

Simple Solutions that inspire meaningful change

Airports

Baggage Handling Systems, Bag Drop Solutions, BRS, and more

Airlines

Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

Featured Solutions

SmartSuite Enterprise

Enterprise-wide baggage management. See Everything, through a single pane of glass.

SmartSort

Proven, accurate sortation software and HLC

SmartBag

Reconciliation, tracking, and recovery

SmartLoad

Cargo reconciliation and tracking

See All Solutions ➜

Discover

Touchless Passenger Monitoring & Processing
Operations & Enterprise Management
Baggage Handling Systems
Passenger Monitoring & Processing
Baggage & Cargo Processing

Contact Us

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