Incident Response & Resolution
Whether a power outage or a system failure, unexpected downtime can devastate your operations and cut millions off your bottom line. Minimize operational disruptions, maximize recovery time and prevent issues from recurring with guaranteed response times from our 24×7 remote support desk and dedicated on-site Brock resources. Our highly skilled engineers can quickly triage issues, identify resolutions and perform root-cause analyses to prevent them from happening again.
Reduce incident response resolution times by at least 25%.
Avoid cyberattacks and breaches that can cost your business millions.
Cybersecurity isn’t a destination, it’s a journey. As a mature OT systems integrator with a strong IT background and resource set, Brock Solutions understands real-time OT/IT cybersecurity processes. Whether design, build, or operate, we can provide turn-key managed services or custom-tailored solutions using your preferred toolsets and procedures focused on improving operational resiliency.
From simple check-ups and repairs to more complex efforts that involve extensive testing and diagnostics, operational equipment is constantly evolving, and so should the way you maintain it. Identify potential system issues before they become problems and avoid costly repairs from unexpected breakdowns by streamlining your maintenance processes based on data gathered from your operations.
Save up to 2-5x on system maintenance costs.
Save up to 25% on staffing and labor with analytical optimizations.
As your operations become more automated, it’s crucial to measure the performance of your systems so you can identify issues and take corrective actions before they affect your bottom line. Pinpoint bottlenecks and areas for improvement and find out what your systems are capable of by leveraging the power of data to gain a complete picture of your systems’ functioning.
You’ve got the data, you know what needs improvement, and now it’s time to start making things run better. Leverage quantitative and qualitative insights to improve system performance and reliability and make valuable improvements to your processes without waiting for approvals or new funding.
improved performance efficiency
We’ll manage the entire process, so you can focus on your business.
Keeping track of system improvements can be challenging, especially when working with large volumes of data. Reduce the need for management, training, and recruiting and ensure that projects are executed as planned by partnering with Brock Solutions for a cohesive, fully managed, integrated approach to your business processes.
Airports and Airlines
reduction of manually handled bag touchpoints per month
dollars in estimated annual labor savings
reduction in bags to manual encode across three terminals
value delivered through High Tech Operations
savings in labor and training costs
increase in overall operational effectiveness
Don’t Let Your Operations Fall Behind
Through an initial engagement with your stakeholders, we can help you choose a customized support solution from a menu of services that can be tailored to your operational landscape.