Passenger Monitoring & Processing
Providing business value and world-class real-time technology to airport and airline clients for over 25 years.
We support operations for some of the largest and busiest airports and airlines in the world through our quick-to-value solutions.
We solve business problems by applying cutting-edge technologies that are powerful enough for the demands of today and flexible enough for a dynamic future.
Our solutions provide measurable business value to airports and their stakeholders.
We Can Help
If you require passenger monitoring or processing solutions, either for boarding process management, customs clearance, real-time passenger notifications, wait time analysis, or enterprise-wide management, Brock can help.
Get real-time passenger information and make informed decisions that improve on-time departure performance.
SmartGate simplifies the departure management process through a single application with automated pre-flight seat assignment, standby processing, and upgrade management functionality.
average closeout savings of
minutes per turn
Boarding Process Management
your specific pre-flight procedures
Provide a seamless customs process for your passengers while improving your baggage handling performance.
We’re bringing virtual customs clearance solutions to the largest airports in North America. SmartClear technology expedites the customs screening process at bag drop, in the bag room, and in the customs hall, enhancing passenger experience and the baggage handling process.
We support the U.S. customs process with our Baggage Image and Weight Identification System (BIWIS)
We support the Canadian customs process with our International-to-Domestic (ITD) Transfer System
Expedited Customs Screening
Keep your passengers informed with real-time notifications.
The touchless passenger and self-service journey has been evolving for years, and Brock provides solutions that support a touchless passenger process. The SmartSuite platform creates a digital touchless experience that directly engages the passenger, increasing their confidence, and can make their experience safer or less stressful.
Airlines report a significant reduction in calls to the Baggage Service Office (BSO)
Dynamic Passenger Notifications
Passenger monitoring and boarding pass validation that supports a touchless passenger journey
SmartPass validates boarding passes and tracks passengers at defined points throughout their airport journey, providing you with the real-time passenger flow data you need to make informed business decisions.
passenger flow & depart
Passenger Monitoring and Boarding Pass Validation
the passenger experience