Providing business value and world-class real-time technology to airport and airline clients for over 25 years.

Passenger Processing Icon

Passenger Monitoring & Processing

Our Approach

We support operations for some of the largest and busiest airports and airlines in the world through our quick-to-value solutions.

We solve business problems by applying cutting-edge technologies that are powerful enough for the demands of today and flexible enough for a dynamic future.

Our solutions provide measurable business value to airports and their stakeholders.

We Can Help

If you require passenger monitoring or processing solutions, either for boarding process management, customs clearance, real-time passenger notifications, wait time analysis, or enterprise-wide management, Brock can help.

Expedited Customs Screening 

Provide a seamless customs process for your passengers while improving your baggage handling performance.

We’re bringing virtual customs clearance solutions to the largest airports in North America. SmartClear technology expedites the customs screening process at bag drop, in the bag room, and in the customs hall, enhancing passenger experience and the baggage handling process.

SmartSuite Enterprise is a cloud based solution
Bags to be scanned

We support the U.S. customs process with our Baggage Image and Weight Identification System (BIWIS)

SmartSuite Enterprise is a cloud based solution
Bags to be scanned

We support the Canadian customs process with our International-to-Domestic (ITD) Transfer System

Passenger Verification

Passenger monitoring and boarding pass validation that supports a touchless passenger journey

Passenger Verification validates boarding passes and tracks passengers at defined points throughout their airport journey, providing you with the real-time passenger flow data you need to make informed business decisions. 

Optimize

 passenger flow & depart

On-time

Reinvent

the passenger experience

Boarding Gate Management

Get real-time passenger information and make informed decisions that improve on-time departure performance.

Boarding Gate Management simplifies the departure management process through a single application with automated pre-flight seat assignment, standby processing, and upgrade management functionality.  

Airlines

average closeout savings of

minutes per turn

Automate

your specific pre-flight procedures

Operations & Enterprise Management

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Operations & Enterprise Management
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Enterprise

SmartConnect Icon

SmartConnect

Baggage Handling Systems         

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SmartSort Icon

SmartSort

Passenger Monitoring & Processing

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SmartClear Icon

SmartClear

Baggage & Cargo Processing

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SmartDrop

SmartBag Icon

SmartBag

SmartLoad Icon

SmartLoad

SmartSuite empowers our clients

Smart Solutions

What Is SmartSuite?

Simple Solutions that inspire meaningful change

Airports

Baggage Handling Systems, Bag Drop Solutions, BRS, and more

Airlines

Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

Featured Solutions

SmartSuite Enterprise

Enterprise-wide baggage management. See Everything, through a single pane of glass.

SmartSort

Proven, accurate sortation software and HLC

SmartBag

Reconciliation, tracking, and recovery

SmartLoad

Cargo reconciliation and tracking

See All Solutions ➜

Discover

Touchless Passenger Monitoring & Processing
Operations & Enterprise Management
Baggage Handling Systems
Passenger Monitoring & Processing
Baggage & Cargo Processing

Contact Us

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