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Passenger Monitoring & Processing

Providing business value and world-class real-time technology to airport and airline clients for over 25 years.

Our Approach

We support operations for some of the largest and busiest airports and airlines in the world through our quick-to-value solutions.

We solve business problems by applying cutting-edge technologies that are powerful enough for the demands of today and flexible enough for a dynamic future.

Our solutions provide measurable business value to airports and their stakeholders.

We Can Help

If you require passenger monitoring or processing solutions, either for boarding process management, customs clearance, real-time passenger notifications, wait time analysis, or enterprise-wide management, Brock can help.

SmartGate Logo

Get real-time passenger information and make informed decisions that improve on-time departure performance.

SmartGate simplifies the departure management process through a single application with automated pre-flight seat assignment, standby processing, and upgrade management functionality.  

Airlines

average closeout savings of

minutes per turn

SmartSuite Enterprise is a cloud based solution
SmartConnect
SmartGate Logo

Boarding Process Management

Automate

your specific pre-flight procedures

SmartClear Logo

Provide a seamless customs process for your passengers while improving your baggage handling performance.

We’re bringing virtual customs clearance solutions to the largest airports in North America. SmartClear technology expedites the customs screening process at bag drop, in the bag room, and in the customs hall, enhancing passenger experience and the baggage handling process.

SmartSuite Enterprise is a cloud based solution
Bags to be scanned

We support the U.S. customs process with our Baggage Image and Weight Identification System (BIWIS)

SmartSuite Enterprise is a cloud based solution
Bags to be scanned

We support the Canadian customs process with our International-to-Domestic (ITD) Transfer System

SmartSuite Enterprise is a cloud based solution
SmartConnect
SmartClear Logo

Expedited Customs Screening

SmartNotify Logo

Keep your passengers informed with real-time notifications.  

The touchless passenger and self-service journey has been evolving for years, and Brock provides solutions that support a touchless passenger process. The SmartSuite platform creates a digital touchless experience that directly engages the passenger, increasing their confidence, and can make their experience safer or less stressful.

Airlines report a significant reduction in calls to the Baggage Service Office (BSO)

SmartSuite Enterprise is a cloud based solution
SmartConnect
SmartNotify Logo

Dynamic Passenger Notifications

SmartPass Logo

Passenger monitoring and boarding pass validation that supports a touchless passenger journey

SmartPass validates boarding passes and tracks passengers at defined points throughout their airport journey, providing you with the real-time passenger flow data you need to make informed business decisions. 

Optimize

 passenger flow & depart

On-time

SmartSuite Enterprise is a cloud based solution
SmartConnect
SmartPass Logo

Passenger Monitoring and Boarding Pass Validation

Reinvent

the passenger experience

Operations & Enterprise Management

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Operations & Enterprise Management
Enterprise Icon

Enterprise

Enterprise Icon

Insight

SmartConnect Icon

SmartConnect

Baggage Handling Systems         

Learn More ➜
SmartSort Icon

SmartSort

SmartControl Icon

SmartControl

SmartVision Icon

SmartVision

Passenger Monitoring & Processing

Learn More ➜
SmartGate Icon

SmartGate

SmartClear Icon

SmartClear

SmartNotify Icon

SmartNotify

SmartPass Icon

SmartPass

Baggage & Cargo Processing

Learn More ➜
SmartDrop Icon

SmartDrop

SmartBag Icon

SmartBag

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SmartShip

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SmartLoad

SmartSuite empowers our clients

Smart Solutions

What Is SmartSuite?

Simple Solutions that inspire meaningful change

Airports

Baggage Handling Systems, Bag Drop Solutions, BRS, and more

Airlines

Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

Discover

Touchless Passenger Monitoring & Processing
Operations & Enterprise Management
Baggage Handling Systems
Passenger Monitoring & Processing
Baggage & Cargo Processing

Contact Us

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