High Tech Operations and Maintenance
From increasing volumes and labor shortages to rapidly evolving and interconnected technologies, your business is changing, and so are your operational needs. High Tech Operations and Maintenance (HTO&M) empowers you to confidently move into a future where you can best serve your customers while achieving your most ambitious system goals.
We Can Help
Unlike the traditional “break-and-fix” approach to operations and maintenance, Brock’s HTO&M “prevent-and-preserve” methodology enables you to implement scalable, value-focused engineering solutions that result in ongoing savings to your bottom line.
Don’t just keep your operations running. Make them run better.
Consolidate Service Roles
Reduce Manual Touchpoints
Eliminate Technology Obsolescence
Improve Operational Efficiencies
Incident Response & Resolution Management
Minimize operational disruptions, maximize recovery time, and prevent issues from recurring with guaranteed response times from our 24×7 remote support desk and dedicated on-site Brock resources.
Enhanced
Cybersecurity
Whether design, build, or operate, we can provide turn-key managed services or custom-tailored solutions using your preferred toolsets and procedures focused on improving operational resiliency.
Preventative
Maintenance
From simple check-ups and repairs to more complex efforts that involve extensive testing and diagnostics, identify potential system issues before they become problems and avoid costly repairs from unexpected breakdowns.
System
Governance
Reduce the need for management, training, and recruiting and ensure that projects are executed as planned by partnering with your on-site Brock Operational Engineer for a cohesive, fully managed, integrated approach to your business processes.
Performance
Analytics
Pinpoint bottlenecks and areas for improvement and find out what your systems are capable of by leveraging the power of data to gain a complete picture of your systems’ functioning.
Continuous
Improvement
Leverage quantitative and qualitative insights to improve system performance and reliability and make valuable improvements to your processes without waiting for approvals or new funding.
Airports and Airlines
reduction of manually handled bag touchpoints per month
dollars in estimated annual labor savings
%
reduction in bags to manual encode across three terminals
Manufacturing
value delivered through High Tech Operations
savings in labor and training costs
%
increase in overall operational effectiveness
Don’t Let Your Operations Fall Behind
Through an initial engagement with your stakeholders, we can help you choose a customized support solution from a menu of services that can be tailored to your operational landscape.