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Performance Monitoring & Analytics

In the multi-faceted world of the aviation industry, the importance of having a means to monitor the real-time baggage and passenger processing performance of airport and airline systems cannot be overstated.  Being able to monitor the status and performance of all systems within an airport is crucial to correcting issues before they can negatively impact live operations.  Understanding these areas of concern allows airports and airlines to identify and analyze system trends in order to prioritize improvement initiatives, including specific events and factors contributing to an airline’s Mishandled Baggage Ratio (MBR). Brock Solutions has enhanced our industry-leading SmartSuite Enterprise technology with new business analytics and performance monitoring software, providing information about the “What, Where, How, and Why” of system operations in order to answer the most important question: “What Next?”

"The successes do not happen by mistake or luck, they occur because of your hard work, planning, and dedication. Every detail was well thought out and executed perfectly."

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John Dalton
American Airlines

Problems we’re solving

We know what you’re dealing with

Recipe & Batch Management

Business Analytics

Product Data Management & Product Lifecycle Management

System Monitoring

Regulatory Compliance

Operational Performance/Metrics

Track & Trace/Genealogy

Mechanical Performance

Energy Management



System Alarms

Performance Management

Statistical Data

Quality Management


We Can Handle Your Baggage

Follow the links below for more information

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Let’s Talk

How can we help you?

Smart Solutions

What Is SmartSuite?

Simple Solutions that inspire meaningful change


Baggage Handling Systems, Bag Drop Solutions, BRS, and more


Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

Featured Solutions

SmartSuite Enterprise

Enterprise-wide baggage management. See Everything, through a single pane of glass.


Proven, accurate sortation software and HLC


Reconciliation, tracking, and recovery


Cargo reconciliation and tracking

See All Solutions ➜


Touchless Passenger Monitoring & Processing
Operations & Enterprise Management
Baggage Handling Systems
Passenger Monitoring & Processing
Baggage & Cargo Processing

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