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BODB & Enterprise Solutions

A Baggage Operational Database (BODB) is one of the most powerful tools in the aviation industry.  A powerful BODB will collect all baggage, passenger, and flight information messages, as well as information from any connected external system (e.g. a BHS, BRS, etc.) in real-time and store the data in a centralized location, thereby serving as a central repository for all baggage and passenger tracking information enterprise-wide.  By presenting this information through a centralized comprehensive view (e.g. a web client), the information can be used to enhance airports’ and airlines’ baggage and operations performance and management capabilities.  Every one of Brock’s SmartSuite Enterprise installations includes the SmartSuite Database, which serves as exactly this type of BODB for each of our customers, ensuring that they always have access to real-time information about their operations.

"The SmartSuite Enterprise Baggage Monitoring System delivered by Brock allows us to monitor our entire operation throughout North America in real-time, despite the fact that our enterprise is made up of baggage systems of different ages from a wide range of different OEMs. By collecting data into a centralized database and presenting it through a series of dashboards (both National and Station-specific), Brock has enabled us to establish enterprise-wide standards to improve overall baggage performance, identify areas for improvement, and increase customer satisfaction."

United Airlines Logo

Mark Zessin
Director of Baggage Performance, United Airlines

Problems we’re solving

We know what you’re dealing with

Recipe & Batch Management

Business Analytics

Oh, there it is! Phew.

Where is my Bag?

Multi-System Monitoring

Multi-System Monitoring

Centralized Data

Centralized Data

Enterprise Operational Performance/Metrics

Enterprise Operational Performance/Metrics

Enterprise Mechanical Performance

Enterprise Mechanical Performance

Enterprise Throughput

Enterprise Throughput

Enterprise System Alarms

Enterprise System Alarms

Enterprise Statistical Data

Enterprise Statistical Data

Enterprise Alerts

Enterprise Alerts

We Can Handle Your Baggage

Follow the links below for more information

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Let’s Talk

How can we help you?

Smart Solutions

What Is SmartSuite?

Simple Solutions that inspire meaningful change


Baggage Handling Systems, Bag Drop Solutions, BRS, and more


Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

Featured Solutions

SmartSuite Enterprise

Enterprise-wide baggage management. See Everything, through a single pane of glass.


Proven, accurate sortation software and HLC


Reconciliation, tracking, and recovery


Cargo reconciliation and tracking

See All Solutions ➜


Touchless Passenger Monitoring & Processing
Operations & Enterprise Management
Baggage Handling Systems
Passenger Monitoring & Processing
Baggage & Cargo Processing

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