For many passengers, waiting at baggage claim and wondering if their bags will arrive on time, or even at all, can be a major stressor to their travel experience. Passengers are typically left in the dark about where their baggage is once they leave it at the bag drop counter – but they don’t have to be anymore.

Mateo Djuric explains how you can use the data you collect from bag tag scanning, along with SmartSuite, to improve the overall passenger bag tracking experience. Watch the video below to learn more and feel free to get in touch with one of our experts!