10 years ago, Brock Solutions hosted our inaugural SmartSuite Users Group with a vision of bringing together the SmartSuite community to network, gain industry insights and above all, help shape the future of our product. This week, we hosted our first virtual Users Group to further this vision and hear from our users across North and South America, Europe, and Australia.

Throughout the week, over 180+ users from 27 organizations joined us virtually for sessions covering a variety of topics:

  •  What’s New in SmartSuite?
  • SmartSuite Enterprise (Watch the full VLOG here!)
  • Security Methodology Framework and Operations
  • Innovations in Baggage Handling Systems
  • Intelligent Operations

These sessions were highly interactive, including polls, discussion, live demos, and customer success stories. We also hosted 2 sessions with SmartSort and SmartBag end users, allowing baggage handlers to share feedback directly with Brock’s development and support teams.

User input and feedback is crucial as we continue to make SmartSuite a powerful system that is simple to use and inspires meaningful change for airports and airlines. Throughout the week, users were invited to submit their ideas for new features or developments they’d like to see on our product roadmap. On the final day of our virtual event, everyone had an opportunity to vote on which ones they’d like to see implemented.

For those who attended, thank you for joining us and sharing your insights! We hope to “see” you again next year, whether its in-person, virtual, or a hybrid event.

About Brock Solutions

Brock Solutions works with Manufacturers, Airports, Airlines, Water Authorities, and Warehousing/ Distribution centers all over the world. We provide industry-leading automation projects, software solutions, sustainment and consulting services that reduce operating costs and extend the life of existing systems, universally improving operations in a way that drives measurable value for each and every one of our customers.

We provide Powerful Systems that are Simple to use and inspire Meaningful Change.

Smart Solutions

What Is SmartSuite?

Simple Solutions that inspire meaningful change

Airports

Baggage Handling Systems, Bag Drop Solutions, BRS, and more

Airlines

Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

Discover

Touchless Passenger Monitoring & Processing
Operations & Enterprise Management
Baggage Handling Systems
Passenger Monitoring & Processing
Baggage & Cargo Processing

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