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SmartDrop

Automated Baggage Activation.

SmartDrop is a dedicated or common-use bag drop solution that allows passengers to self-tag their bags at airport kiosks and drop them at a agent bag drop location using a touchless process. Typically, the transaction time for accepting the bag into the Baggage Handling System (BHS) is less than 10 seconds, enabling a much greater number of passengers to be processed without increasing the current real estate or staffing requirements.

With three options to choose from, SmartDrop can meet any physical lobby layout requirements without compromising passenger process flow. Each option can be implemented individually or in any combination, at any number of locations, while centralizing data for increased visibility into operations.

For Airports & Airlines

Create a seamless process flow in the lobby, or wherever wireless networks are available and enjoy passenger bag-drop speeds up to 40% faster.

SmartDrop was designed to work, anywhere.

SmartBag Reconciliation

Agent Bag Drop

Allows agents to rapidly validate and accept passengers and their baggage at a fixed bag drop location.

SmartBag Reconciliation

Mobile Bag Drop

Allows agents to rapidly validate and accept passengers and their baggage using mobile devices.

SmartBag Reconciliation

Auto Bag Drop

A Self-Service Bag Drop (SSBD) solution for passengers to drop off their bags assistance-free.

Learn more about our Baggage Processing & Tracking solutions

Brock has grown into an industry leader in the baggage and cargo reconciliation space, and our software is now used by some of the largest airports and airlines in the world.

SmartSuite Enterprise is a cloud based solution
SmartConnect

Baggage Reconciliation System

SmartSuite Enterprise is a cloud based solution
SmartConnect

Cargo Management and Weight & Balance Integration

Operations & Enterprise Management

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Operations & Enterprise Management
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Enterprise

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SmartConnect

Baggage Handling Systems         

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SmartSort

Passenger Monitoring & Processing

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SmartClear

Baggage & Cargo Processing

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SmartDrop

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SmartBag

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SmartLoad

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Smart Solutions

What Is SmartSuite? Simple Solutions that inspire meaningful change
Airports Baggage Handling Systems, Bag Drop Solutions, BRS, and more
Airlines Baggage Management Systems, BRS, Passenger Notifications, and more

Ground Handlers & Smaller Operations

BRS, Bag Tracking, and more

Featured Solutions

SmartSuite Enterprise

Enterprise-wide baggage management. See Everything, through a single pane of glass.

SmartSort

Proven, accurate sortation software and HLC

SmartBag

Reconciliation, tracking, and recovery

SmartLoad

Cargo reconciliation and tracking

See All Solutions ➜

Discover

Touchless Passenger Monitoring & Processing
Operations & Enterprise Management
Baggage Handling Systems
Passenger Monitoring & Processing
Baggage & Cargo Processing

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