Brock Solutions Hosts First Virtual SmartSuite Users Group
10 years ago, Brock Solutions hosted our inaugural SmartSuite Users Group with a vision of bringing together the SmartSuite community to network, gain industry insights and above all, help shape the future of our product. This week, we hosted our first virtual Users...
Reduce Missed Bags, Save Millions with New Baggage Information Displays from Brock Solutions
Although most bags make it to their destination on-time, mishandled bags are costly to airports and airlines and damage relationships with their customers. The missed bag rate (MBR) is calculated for every bag per 1000 that fails to be loaded onto its intended flight....
SmartBag Lite – BRS Made Simple
It is time to rethink how we manage and collect baggage information. Manual processes (a.k.a. Bingo sheets) provide little value in our rapidly changing world. Historically, Baggage Reconciliation Systems (BRS) have been expensive to implement and manage. The...
The Touchless Passenger Journey
In today’s travel environment, one of the primary concerns for passengers is a safe, seamless journey, from check-in to arrival. Even before the COVID-19 pandemic, airports and airlines around the world were spearheading initiatives to implement new systems to provide...